Privacy Policy

This Privacy Policy explains how Harbor Wish Academy collects, uses, shares, and retains personal data when users visit harborwishdeltaocean.boats or use our professional development course services.

Effective Date As stated in policy
Scope All users of our services
Questions Contact

Subject to legal limits, users may request access to their personal data, ask for correction of inaccurate information, or request deletion where we are not required to keep the data. Users may also object to certain processing or withdraw consent where processing is based on consent. Some requests may be declined if they would conflict with legal duties or legitimate operational needs.

Available rights depend on the nature of the data and applicable law.

Requests should include enough information for us to identify the relevant records and assess the request. We may ask for additional details to confirm identity or clarify the scope of the request. If a request is complex or repetitive, we may take additional time where permitted by law.

We may need to verify identity before acting on a request.

We retain personal data for the period needed to provide services, complete transactions, maintain records, resolve disputes, and meet legal, accounting, or security requirements. When data is no longer needed, we delete it, anonymise it, or restrict it so that it is no longer actively used.

Records are kept only for as long as needed for the stated purpose or legal obligations.

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version will apply from the stated effective date. Users should review this page periodically to stay informed about current practices.

We may revise this policy to reflect operational, legal, or technical changes.

Contact Information

Privacy email
Telephone
+65 9630 6930
Mailing address
3, S Buona Vista Rd, Singapore, SG
Privacy enquiries

Use the contact details below for questions about this policy or our handling of personal data.

01 · Purpose

How We Use Data

We use personal data to create and manage accounts, process registrations, deliver course content, handle payments, respond to enquiries, maintain records, improve website performance, monitor security, and comply with legal obligations. We may also use limited technical data to diagnose problems, prevent abuse, and support system administration.

Processing is limited to purposes connected with course delivery and website operation.
02 · Sharing

Service Providers and Partners

We may share personal data with vendors that support hosting, payment processing, analytics, customer support, communications, and other operational services. These parties are expected to use the data only for the services they provide to us and to apply appropriate safeguards. We do not sell personal data in the ordinary course of our business.

Service providers receive only the information needed to perform their functions.
Data Category

Data We Collect

Harbor Wish Academy may collect identifiers, contact details, course registration information, account credentials, payment-related records, communications, and technical data such as device and usage information. We collect only the information needed to operate the website, manage enrollments, provide course access, and maintain security.

The categories of data collected depend on how users interact with our services.
Collection Source

How We Collect Data

We receive personal data directly from users when they create accounts, submit enquiries, register for courses, or otherwise interact with the website. We also collect certain information automatically through the site and related systems, including browser data, device details, and activity records. In limited cases, we may obtain information from service providers that support payment processing, analytics, or technical operations.

Information may come from forms, account activity, and automated system logs.
Cookie Type

Cookies We Use

We use session cookies to support basic site operation, persistent cookies to remember preferences, and analytics cookies to understand how the website is used. Some cookies are necessary for security, authentication, and page delivery. Others help us improve performance and content relevance for course visitors.

Cookie use is limited to operational, preference, and analytics functions.
User Control

Cookie Controls

Users can usually control cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functionality, login features, or course-related services. Where required, we will seek consent before placing non-essential cookies.

Browser settings and device tools may be used to limit non-essential cookies.